Terms of service

Terms & Conditions

Last Updated: October 2, 2026

These Terms & Conditions govern your access to and use of the DOMINATRIXXX® international online store available at shopdominatrix.com. By accessing this website, creating an account, placing an order, or using any service available through the website, you agree to these Terms & Conditions.

Please read these Terms & Conditions carefully before using our website. If you do not agree with these terms, you should not access or use the website or place an order through our store.

We may update these Terms & Conditions from time to time. The most current version will always be available on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, subject to applicable law.

1. About Our Store

DOMINATRIXXX® is a Brazilian apparel and accessories brand and manufacturer. This website is operated as our international online store and is intended for customers located outside Brazil.

The products, prices, availability, shipping options, and policies presented on this website may differ from those offered through our Brazilian retail and wholesale channels.

Our online store is hosted on Shopify, which provides the e-commerce platform used to offer and sell our products and services.

2. Eligibility and Use of the Website

By using this website, you confirm that you are legally permitted to enter into a purchase agreement in your country or place of residence.

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not use the website to engage in fraudulent activity, attempt to gain unauthorized access to our systems, interfere with the operation or security of the website, or transmit malicious software or code.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, measurements, and other information displayed on the website are accurate and up to date.

Product colors may appear differently depending on your device, screen settings, lighting, and other technical factors. We cannot guarantee that the color displayed on your device will exactly match the physical product.

Product availability is subject to change. We reserve the right to discontinue products, modify product specifications, or limit quantities available for purchase.

Where a product has specific composition, sizing, adjustment, care, or compatibility information, customers are responsible for reviewing the relevant product details before placing an order.

4. Prices and Payments

All prices displayed on the website are subject to change without prior notice. The price applicable to an order is the price displayed at the time the order is placed, unless an obvious pricing error has occurred.

Shipping costs, taxes, duties, customs charges, or other fees may apply depending on the destination country and the shipping method selected. Where applicable, these charges are the responsibility of the customer unless expressly stated otherwise.

Payments are processed through the payment methods made available at checkout. By submitting an order, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.

5. Orders and Order Acceptance

Submitting an order through our website constitutes a request to purchase the selected products. An order is subject to availability, payment authorization, and confirmation by our store.

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving product unavailability, pricing or listing errors, suspected fraudulent activity, payment issues, or circumstances that prevent us from fulfilling the order.

If we cancel or modify an order after payment has been received, we will provide the applicable refund through the original payment method or another appropriate method, subject to the conditions of the payment provider.

6. Shipping and Delivery

Orders are shipped from Brazil to the destination address provided by the customer at checkout.

Processing times, shipping methods, estimated delivery times, and other delivery information are described in our Shipping Policy and may vary depending on the destination country and selected service.

Customers are responsible for providing complete and accurate shipping information. We are not responsible for delays or additional costs resulting from incorrect or incomplete delivery information provided by the customer.

International orders may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country. These charges are determined by local authorities and, unless otherwise stated, are the responsibility of the customer.

7. Returns and Exchanges

Returns and exchanges are governed by our Returns and Exchange Policy.

Customers should review the applicable conditions, deadlines, product requirements, and return shipping responsibilities before sending an item back.

8. Intellectual Property

All content available on this website, including but not limited to text, product descriptions, photographs, images, graphics, logos, trademarks, designs, page layouts, and other materials, is owned by or licensed to DOMINATRIXXX® unless otherwise indicated.

DOMINATRIXXX®, DOMINATRIX®, and associated brand names, logos, designs, and visual elements may be protected by intellectual property rights and may not be copied, reproduced, modified, distributed, or commercially used without prior written authorization.

You may access and use the website for personal, non-commercial purposes only, unless expressly authorized by us in writing.

9. User Accounts and Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for providing accurate and current information.

You are responsible for activities carried out through your account unless unauthorized access occurred through circumstances beyond your reasonable control.

Your personal information is handled in accordance with our Privacy Policy.

10. Third-Party Services and Links

Our website may use third-party services and may contain links to websites or services operated by third parties.

Third-party services may have their own terms, conditions, and privacy policies. We are not responsible for the content, policies, availability, or practices of third-party websites or services that are outside our control.

Where third-party services are required to process payments, shipping, communication, analytics, or other functions related to our store, their use may be subject to the applicable third party's terms and policies.

11. Website Availability and Accuracy

We make reasonable efforts to keep the website available and the information published on it accurate. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

Information on the website may occasionally contain typographical errors, inaccuracies, or omissions relating to products, prices, availability, shipping information, or other content. We reserve the right to correct such information and, where permitted by applicable law, to cancel or modify an order affected by an obvious error.

12. Prohibited Activities

You must not use the website or its content:

For any unlawful or fraudulent purpose.
To violate applicable laws or regulations.
To infringe the intellectual property or other rights of DOMINATRIXXX® or third parties.
To interfere with the operation, security, or functionality of the website.
To introduce viruses, malware, or other harmful code.
To attempt unauthorized access to the website, its systems, or related services.
To collect or misuse personal information belonging to other users.
To reproduce, copy, resell, or commercially exploit website content without our written authorization.

We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our services, users, business, or legal rights.

13. Limitation of Liability

To the extent permitted by applicable law, DOMINATRIXXX® will not be responsible for losses or damages resulting from circumstances outside our reasonable control, including interruptions to third-party services, telecommunications failures, delivery delays caused by carriers or customs authorities, or events beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited under applicable law.

14. Force Majeure

We will not be responsible for delays or failures in performing our obligations when caused by circumstances beyond our reasonable control. Such circumstances may include natural disasters, severe weather events, strikes, governmental actions, transportation disruptions, customs restrictions, interruptions to telecommunications or payment services, or other events beyond our reasonable control.

15. Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable under applicable law, that provision will be interpreted or modified to the extent necessary to make it enforceable, where possible. The remaining provisions will continue to apply.

16. Governing Law

These Terms & Conditions are governed by the laws of Brazil, except where applicable mandatory laws of the customer's country or place of residence provide otherwise.

Nothing in these Terms & Conditions is intended to deprive consumers of mandatory rights or protections that apply to them under the laws that cannot legally be excluded by agreement.

17. Changes to These Terms & Conditions

We may update these Terms & Conditions when necessary to reflect changes to our website, services, business practices, or applicable legal requirements.

The updated version will be published on this page together with the applicable revision date. We recommend reviewing this page periodically for the latest version.

18. Contact Information

If you have questions about these Terms & Conditions, please contact our customer service team through the contact information available on our website.